Events
How do libraries engage young people in the 21st century?
Posted November 20th, 2008 by Claire_Brailsford
in
On Friday 28th November we are holding our Annual General Meeting together with an event for the membership entitled 'How do libraries engage young people in the 21st century?'
10.00 Arrival & Coffee
10.30 Introduction
10.35 National Year of Reading
Gill Bromley, Strategic Manager (Innovation), Kent Libraries and Archives
11.35 Engaging young people in Libraries: examples from Kent Libraries and Archives Christel Pobgee, Information Services Manager, Kent Libraries and Archives HQ
12.35 Lunch & library tours
1.35 Engaging young people in Universities
Customer Care for Tomorrow, Today
Posted June 4th, 2008 by Claire_Brailsford
in
Tuesday 8th July 2008
Strood Public Library Hall
Some places still available for this free event which is aimed at front-line staff.
The day will run from 10.00 until 3.00 and will cover:-
Customer Care Basics
The Reference Enquiry
Dealing with difficult customers/behaviour
The Changing Culture - opportunities offered by new technologies
To make a booking send a message via the 'Contact Us' link OR e-mail info@kiln.org.uk
Web 2.0 tools: Joint event with CILIP
Posted March 14th, 2008 by Helen_Leech
in
All-day event celebrating everything to do with Web 2.0. Designed for anybody delivering information services in Kent and Medway. Date: May 29th 2008. Venue: Holmesdale Technology College, Snodland. Further details to follow.
Spring 2008 - Future Tours
Posted November 6th, 2007 by kilnadmin
in
Two further tours are being arranged for Spring 2008. We plan to visit a medical library and a prison library. Further details to follow
