Events, News
Customer Care for Tomorrow, Today
Posted June 4th, 2008 by Claire_Brailsford
in
Tuesday 8th July 2008
Strood Public Library Hall
Some places still available for this free event which is aimed at front-line staff.
The day will run from 10.00 until 3.00 and will cover:-
Customer Care Basics
The Reference Enquiry
Dealing with difficult customers/behaviour
The Changing Culture - opportunities offered by new technologies
To make a booking send a message via the 'Contact Us' link OR e-mail info@kiln.org.uk
Web 2.0 tools: Joint event with CILIP
Posted March 14th, 2008 by Anonymous
in
All-day event celebrating everything to do with Web 2.0. Designed for anybody delivering information services in Kent and Medway. Date: May 29th 2008. Venue: Holmesdale Technology College, Snodland. Further details to follow.
Free training for secondary school librarians
Posted March 12th, 2008 by Anonymous
in
Free training on detecting plagiarism, delivered by Netskills. South Camden City Learning Centre, 24 April 2008. For more information see http://www.netskills.ac.uk/content/products/workshops/range/schplag.html
Librarian 2.0
Posted March 5th, 2008 by Anonymous
in
Here's an interesting article about the role of the librarian in the world of Web 2.0:
Top authors to go digital with ebooks
Posted March 3rd, 2008 by Anonymous
in
"The two biggest publishers in Britain are to offer dozens of likely bestsellers to read on a hand-held screen this autumn in a sign that, after many false dawns, the electronic “ebook” may finally have arrived. "
Follow this link to find out more:
http://entertainment.timesonline.co.uk/tol/arts_and_entertainment/books/...
