Events, News

Free training courses available in North Kent

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If you live in Medway, Dartford, Swale or Gravesham, you could take advantage of free training from CVS Medway, aimed at helping people either to find work or to get better jobs.

Free courses include first aid, health and safety certificates, portable appliance testing, Level 2 security, bar work, food safety, and others.

Contact 01634 818036 or trainingdept@cvsmedway.org.uk.

Customer Care for Tomorrow, Today

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Tuesday 8th July 2008
Strood Public Library Hall

Some places still available for this free event which is aimed at front-line staff.

The day will run from 10.00 until 3.00 and will cover:-

Customer Care Basics
The Reference Enquiry
Dealing with difficult customers/behaviour
The Changing Culture - opportunities offered by new technologies

To make a booking send a message via the 'Contact Us' link OR e-mail info@kiln.org.uk

Web 2.0 tools: Joint event with CILIP

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All-day event celebrating everything to do with Web 2.0.  Designed for anybody delivering information services in Kent and Medway.  Date:  May 29th 2008.  Venue:  Holmesdale Technology College, Snodland.  Further details to follow.

Free training for secondary school librarians

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Free training on detecting plagiarism, delivered by Netskills. South Camden City Learning Centre, 24 April 2008. For more information see http://www.netskills.ac.uk/content/products/workshops/range/schplag.html

Librarian 2.0

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Here's an interesting article about the role of the librarian in the world of Web 2.0:

http://tametheweb.com/into-a-new-world-of-librarianship/

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